Answer
$299 setup$249/mo
Final price quoted after a free 15-minute call.
Law firms · New England
AI Receptionist for Law Firms in New England
Attorneys are in court or in meetings, so new-client calls go to voicemail and the caller tries the next firm.
In Clio's 2024 secret-shopper study of 500 law firms, 48% couldn't be reached by phone.
- After-hours and overflow intake: name, contact, matter type, and a short summary
- Consults booked into Google Calendar or Outlook
- Consult follow-up. Texting is available on request.
Prefer to call? Dial the demo line: (781) 421-0069
$249/mo · A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract.
Demo recording · fictional business
Transcript7:415G
Live callAfter hours · 0:42
ReceptionistThanks for calling Main Street Law. How can I help?
CallerI was rear-ended last week, and the other driver's insurance keeps calling.
ReceptionistI can set you up with a free consultation. I can't give legal advice. What's your name?
CallerSam Porter. The other driver is Linda Grant.
ReceptionistYou're booked for Thursday at 11 with Attorney Hayes. I'll email your confirmation.
VoicemailAnswered
Summary for the firm
Answered · booked Thu 11:00Sam Porter, rear-end, other driver Linda Grant. Confirmation emailed.ThursdayAdded to calendar
11:00 AM · ConsultAttorney Hayes · Sam PorterExample · fictional business
What it handlesThe calls this business actually gets
- Intake: name, contact, matter type, and a short summary
- Consults booked into Google Calendar or Outlook
- After-hours and overflow new-client calls
- Consult follow-up. Texting is available on request.
This law firm line
After-hours intake, consult booking, and follow-up
After-hours and overflow calls from new clients collect a name, a contact, the matter type, and a short summary.
A consult is booked into Google Calendar or Outlook, in a slot the firm allowed.
A follow-up goes out for the booked consult.
Texting is available on request.
It doesn't give legal advice; legal questions go to the firm.
Read more
Attorneys are in court or in meetings. The person who would pick up is not at the desk, and a new client is calling.
That call goes to voicemail. The caller tries the next firm.
Triphammer sets up an AI receptionist for law firms across New England. It says it is an automated receptionist. It doesn't give legal advice; legal questions go to the firm.
It answers after hours and when the line is already busy.
New-client intake collects a name, a contact, the matter type, and a short summary.
Consults are booked into Google Calendar or Outlook.
A follow-up goes out for the booked consult.
Texting is available on request.
This page is about the phone at a law firm. It doesn't give legal advice; legal questions go to the firm.
How the setup goes
- 01
We listen to how the desk answers today.
Which consults can be booked, and which slots on Google Calendar or Outlook are open to new clients.
- 02
We set the receptionist up in your voice.
It collects a name, a contact, the matter type, and a short summary. Callers are told they are speaking with an automated receptionist. Texting is available on request.
- 03
It goes live on the number you already use.
Consults land on Google Calendar or Outlook. A follow-up goes out for each booked consult, and a person can take over the call.
Plans
Starting price. We tailor it up or down to your needs, and confirm your final price on a free 15-minute call.
Answer + Follow-Up
$790 setup$449/mo
Final price quoted after a free 15-minute call.
Full Front Desk
$1,490 setup$699/mo
Final price quoted after a free 15-minute call.
Added features are priced individually for each customer.
On the script
The rest of what the receptionist covers.
- After-hours new-client intake
- Overflow new-client intake when the line is already busy
- Name, contact, matter type, and a short summary
- Consult booking into Google Calendar or Outlook
- Consult follow-up
- Texting, available on request
Where the calls get lost
The problems owners describe.
Attorneys are in court or in a meeting.
The people a new client is calling are not at the desk. The phone still rings. If nobody else can pick up, the call goes to voicemail.
A new client who hits voicemail tries the next firm.
A first call has no history behind it. The caller leaves a message, or they don't, and then they dial another firm.
After hours is the same unanswered call.
Evenings and weekends are when a new client has time to call. The firm is closed, and the call lands in the mailbox.
Overflow is a second missed call.
One line is already busy. The next new client does not wait on hold for someone who is in court. They get voicemail too.
A sample call
How a scripted call can go.
This is a sample of how a scripted call can go. It is not a recording of a real client. The example firm is fictional.
1
ReceptionistThanks for calling Main Street Law. How can I help?
CallerI was rear-ended last week, and the other driver's insurance keeps calling me. I think I need a lawyer.
2
ReceptionistI can set you up with a free consultation. I can't give legal advice, so just the basics for now. What's your name and a good callback number?
CallerSam Porter.
3
ReceptionistWhat's the other driver's name?
CallerLinda Grant.
4
ReceptionistAttorney Hayes can meet with you Thursday at 11 AM, or Friday at 3 PM. Which works better?
CallerThursday at 11.
ReceptionistYou're booked for Thursday at 11 with Attorney Hayes. I'll email your confirmation, along with a list of what to bring.
Confirmation emailed
Added to calendar · Thu 11:00 · Attorney Hayes
5
Summary for the firm · 7:14 PMAnswered · booked Thu 11:00Sam Porter, rear-end, other driver Linda Grant. Consult with Attorney Hayes. Confirmation emailed.
Example · fictional business
How a missed call becomes a booking
From a 9:14pm ring to a booked visit, before the caller hangs up.
Your AI receptionist works on the number you already publish. Here's one call, start to finish.
Without an answer Phone rings at 9:14pm Goes to voicemail Caller books the next business
The phone rings
After hours, on your existing number. No new number for customers to learn.
Incoming callUnknown caller ClosedIt answers in your voice
Your greeting, your questions, your rules. It says up front that it is an automated receptionist.
Answering"Thanks for calling Main Street Law. How can I help?"
It books the visit
Picks an open slot from your calendar using the visit types and hours you set.
Your calendarWeek of Oct 12The caller gets an email
The caller gets a confirmation email. You get a one-line summary of who called and what was booked.
To the callerConfirmation emailed. You're booked at Main Street Law.
To you9:14pm · answered · booked Tue 10:30
Example · fictional businessBooks on your calendar. Calendar: Google Calendar or Microsoft Outlook.
A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract.
Works with the tools you already use
- Jobber
Other apps quoted on request.
Consults book into Google Calendar or Outlook. Other apps quoted on request.
Across New England
Triphammer works with businesses all over New England. This page is for law firms. Call the general demo line, (781) 421-0069, and say you run a law firm.
Questions
Before you book the call.
How much does an AI receptionist for a law firm cost?
For a law firm, Answer covers after-hours and overflow calls. Answer + Follow-Up adds follow-up and texting. Full Front Desk adds consult reminders and new-client intake. It does not give legal advice. Answer: $299 setup · $249/mo. Answer + Follow-Up: $790 setup · $449/mo. Full Front Desk: $1,490 setup · $699/mo. A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract. Final price quoted after a free 15-minute call.
How does pricing work?
Every project starts with a one-time setup fee, then a flat monthly plan. Plans are month-to-month with no long-term contract. The amounts shown are the plan prices, and your final price is quoted after a free 15-minute call.
Will callers know they are talking to AI?
Yes. It tells them. Most callers care more that someone answered and that the next step is clear. It follows the script you approve.
What if it gets something wrong?
You can see the calls, and a person can step in at any time. You decide what should be passed to your team right away. We do not claim it never makes a mistake.
Do I keep my phone number?
Yes. The receptionist works with the phone number and calendar you already have. You do not need a new phone system.
Can I pause it in the off-season?
You can pause for up to 6 months and keep your number and settings, then pick up where you left off.
Does it give legal advice?
It doesn't give legal advice; legal questions go to the firm.
What does new-client intake collect?
A name, a contact, the matter type, and a short summary. It does this after hours and when the line is already busy.
Where does a consult get booked?
Into Google Calendar or Outlook, in a slot the firm allowed. A follow-up goes out for the booked consult.
Is texting part of the setup?
Texting is available on request.
Book a free 15-minute call
Bring the call you keep missing.
We will tell you whether an AI receptionist fits, and what we would set up first.