Other businesses · New England

AI Receptionist for Small Businesses in New England

You are with a customer, on a job, or closed for the day, and the next call goes to voicemail. The receptionist answers 24/7 on the number you already publish, books only into a slot you allowed, and sends you what the caller said.

A Harvard Business Review study of online sales leads found firms that tried to contact a lead within an hour were nearly 7 times as likely to qualify it, a meaningful conversation with a decision-maker, as firms that waited another hour. Oldroyd, McElheran & Elkington, “The Short Life of Online Sales Leads,” Harvard Business Review, March 2011.

  • Every call answered 24/7, including after hours and overflow
  • Appointments booked into the slots you allow on Google Calendar or Outlook
  • Caller details sent to you. Texting is available on request.
Book a free 15-minute callBook a call

Prefer to call? Dial the demo line: (781) 421-0069

$249/mo · A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract.

7:415G
Live callAfter hours · 0:54

ReceptionistThanks for calling Main Street. How can I help?

CallerI'd like to come in this week. I'm Alex Rivera.

ReceptionistI can take a time you want and a number to reach you. Thursday at 2 is open.

CallerThursday at 2 works.

ReceptionistYou're booked for Thursday at 2. I'll email your confirmation.

VoicemailAnswered

Summary for the office

Answered · booked Thu 2:00Alex Rivera, asked to come in this week. Confirmation emailed.

ThursdayAdded to calendar

2:00 PM · AppointmentAlex Rivera · new caller

Example · fictional business

What it handlesThe calls this business actually gets

  • Every call, 24/7, including after hours and overflow
  • Booked into slots you allow on Google Calendar or Outlook
  • Name, contact, and what they need, sent to you
  • Texting is available on request

This line

Answered, booked, and sent to you

  • Every call is answered 24/7, including after hours and overflow, on the number you already publish.

  • A visit is booked only into a slot you allowed on Google Calendar or Outlook.

  • The caller's name, contact, and request are captured and sent to you.

  • Common questions about your business are answered from the script you approve.

  • Simple builds usually go live within about two weeks of your kickoff call.

  • Texting is available on request.

Read more

You are with a customer, on a job, or closed for the day. The phone still rings.

If nobody answers, that caller does not have a next step. A Harvard Business Review study of online sales leads found firms that tried to contact a lead within an hour were nearly 7 times as likely to qualify it, a meaningful conversation with a decision-maker, as firms that waited another hour. Oldroyd, McElheran & Elkington, “The Short Life of Online Sales Leads,” Harvard Business Review, March 2011.

Triphammer sets up an AI receptionist for a small business that is not on our industry list. It says it is an automated receptionist. It answers on the number you already publish, books only into a slot you allowed, and sends you what the caller said.

  • Every call is answered 24/7, including after hours and overflow.

  • Appointments book into the slots you allow on Google Calendar or Outlook.

  • It captures the caller's name, contact, and what they need, and sends that to you.

  • Common questions are answered from the script you approve.

  • Texting is available on request.

Serving New England businesses. It works on the number you already publish. Plans are month-to-month with no long-term contract.

How the setup goes

  1. 01

    We listen to how you answer today.

    Which visits can be booked, and which slots on Google Calendar or Outlook are open.

  2. 02

    We set the receptionist up in your voice.

    It captures the caller's name, contact, and request, and answers common questions from the script you approve. Callers are told they are speaking with an automated receptionist. Texting is available on request.

  3. 03

    It goes live on the number you already use.

    Simple builds usually go live within about two weeks of your kickoff call. Bookings land on Google Calendar or Outlook, and a person can take over the call.

Plans

Starting price. We tailor it up or down to your needs, and confirm your final price on a free 15-minute call.

Answer

$299 setup$249/mo

Final price quoted after a free 15-minute call.

See details

Answer + Follow-Up

$790 setup$449/mo

Final price quoted after a free 15-minute call.

See details

Full Front Desk

$1,490 setup$699/mo

Final price quoted after a free 15-minute call.

See details

Added features are priced individually for each customer.

On the script

The rest of what the receptionist covers.

  • Every call, 24/7, including after hours and overflow
  • Booking into the slots you allow on Google Calendar or Outlook
  • Caller name, contact, and what they need, sent to you
  • Common questions from the script you approve
  • The number you already publish
  • Texting, available on request

Where the calls get lost

The problems owners describe.

You are with a customer.

The person who would pick up is already busy. The phone still rings. If nobody else can answer, the call goes to voicemail.

After hours is the same unanswered call.

Evenings and weekends are when a customer has time to call. The business is closed, and the call lands in the mailbox.

Overflow is a second missed call.

One line is already busy. The next caller does not wait. They get voicemail too.

A first call has no history.

Someone new leaves a message, or they don't. You still need their name, a way to reach them, and what they wanted.

A sample call

How a scripted call can go.

This is a sample of how a scripted call can go. It is not a recording of a real customer. The example business is fictional.

Example call · Main StreetScripted example · 0:58
1

ReceptionistThanks for calling Main Street. I'm the company's automated receptionist. How can I help?

CallerI'd like to come in this week. I'm Alex Rivera.

2

ReceptionistWhat's a good number to reach you, and what do you need?

CallerA first visit. Thursday afternoon if you have it.

3

ReceptionistThursday at 2 is open. I'll book that and email your confirmation.

CallerThat works.

4

ReceptionistYou're booked for Thursday at 2. I'll send the details to the office.

Book only slots the business marked open

Thursday 2:00 · appointment · Alex Rivera

5

Summary for the office · 6:42 PMAnswered · booked Thu 2:00Alex Rivera. First visit, Thursday at 2. Confirmation emailed.

Example · fictional business

How a missed call becomes a booking

From a 9:14pm ring to a booked visit, before the caller hangs up.

Your AI receptionist works on the number you already publish. Here's one call, start to finish.

Without an answer Phone rings at 9:14pm Goes to voicemail Caller books the next business
  1. The phone rings

    After hours, on your existing number. No new number for customers to learn.

    Incoming callUnknown caller Closed
  2. It answers in your voice

    Your greeting, your questions, your rules. It says up front that it is an automated receptionist.

    Answering

    "Thanks for calling Main Street. How can I help?"

  3. It books the visit

    Picks an open slot from your calendar using the visit types and hours you set.

    Your calendarWeek of Oct 12
  4. The caller gets an email

    The caller gets a confirmation email. You get a one-line summary of who called and what was booked.

    To the callerConfirmation emailed. You're booked at Main Street.

    To you9:14pm · answered · booked Tue 10:30

Example · fictional businessBooks on your calendar. Calendar: Google Calendar or Microsoft Outlook.

A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract.

Works with the tools you already use

  • Google Calendar
  • Microsoft Outlook
  • QuickBooks
  • Square
  • Jobber

Other apps quoted on request.

Appointments book into Google Calendar or Outlook. Other apps quoted on request. Texting is available on request.

Across New England

Serving New England businesses. This page is for a business that is not on the industry list. Call the general demo line, (781) 421-0069, and say what kind of business you run.

Questions

Before you book the call.

How much does an AI receptionist for a small business cost?

Answer covers the phones and after-hours lead capture. Answer + Follow-Up adds missed-call text-back, quote follow-up, review requests, and texting. Full Front Desk adds reminders, waitlist fill, intake, and seasonal reactivation. Answer: $299 setup · $249/mo. Answer + Follow-Up: $790 setup · $449/mo. Full Front Desk: $1,490 setup · $699/mo. A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract. Final price quoted after a free 15-minute call.

How does pricing work?

Every project starts with a one-time setup fee, then a flat monthly plan. Plans are month-to-month with no long-term contract. The amounts shown are the plan prices, and your final price is quoted after a free 15-minute call.

Will callers know they are talking to AI?

Yes. It tells them. Most callers care more that someone answered and that the next step is clear. It follows the script you approve.

What if it gets something wrong?

You can see the calls, and a person can step in at any time. You decide what should be passed to your team right away. We do not claim it never makes a mistake.

Do I keep my phone number?

Yes. The receptionist works with the phone number and calendar you already have. You do not need a new phone system.

Can I pause it in the off-season?

You can pause for up to 6 months and keep your number and settings, then pick up where you left off.

Does it answer after hours?

Yes. It answers every call 24/7, including after hours and overflow, on the number you already publish.

Where does an appointment get booked?

Into a slot you allowed on Google Calendar or Outlook. It does not offer a time you have not opened.

What do I receive after a call?

The caller's name, a way to reach them, and what they needed. A booked visit includes the time.

Can it answer questions about my business?

Yes. Common questions are answered from the script you approve. Anything outside that script is sent to you.

How soon can it go live?

Simple builds usually go live within about two weeks of your kickoff call. Other apps quoted on request take longer, and we give you a date before you pay.

Is texting part of the setup?

Texting is available on request. Texting is included with Answer + Follow-Up and Full Front Desk. On the Answer plan, texting is $25/mo on request.

Shop automations

Book a free 15-minute call

Bring the call you keep missing.

Book a call to see if an AI receptionist fits your business.

Call (781) 384-9573Book a call