Dental practices · New England

AI Receptionist for Dental Practices in New England

Patients who hit voicemail book with the next practice. Your AI receptionist answers on the number you already publish, books the visit you want booked, and texts the office a summary.

  • New-patient exams and hygiene visits booked on your calendar
  • Urgent tooth pain passed to the person you choose
  • Front-desk questions only. It does not give dental advice.
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Prefer to call? Dial the dental demo line: (781) 412-8060

$249/mo · A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract.

Demo recording · fictional business

Transcript
7:415G
Live callAfter hours · 1:12

ReceptionistThanks for calling Main Street Dental. The office is closed, but I can help.

CallerA filling broke while I was eating. Can I be seen this week?

ReceptionistSorry to hear that. Any swelling or bleeding?

CallerNo, it's just sensitive.

ReceptionistI can offer Tuesday at 10:30 or Wednesday at 2. Which works?

VoicemailAnswered

Text to the office

Answered · booked Tue 10:30Existing patient, broken filling, no swelling. Confirmation texted.

Tue, Oct 13Added to calendar

10:30 AM · ExamBroken filling · existing patient

Example · fictional business

What it handlesThe calls this business actually gets

  • New-patient calls asking for a first exam
  • Patients moving a hygiene visit
  • After-hours pain, urgent calls to a person
  • Hours, location, and what to bring
See it in 45 seconds

This dental line

Hygiene openings, new-patient exams, and no clinical advice

  • When a hygiene visit is cancelled, the receptionist can offer that opening to the next patient waiting for a cleaning, and only into slots you marked as available.

  • A caller asking for a first exam is booked into a new-patient opening you allowed.

  • It does not give clinical advice. A question about symptoms, treatment, or what a tooth needs is sent to the office instead of answered on the call.

Read more

A dental office often has one person covering the front desk, the checkout, and the phone. That person is walking a patient back, printing a receipt, or covering lunch when the next call comes in.

The caller has a chipped tooth, a child with a swollen gum, or a question about a cleaning they have been putting off. If nobody answers, a lot of those people call the next office that does.

Triphammer sets up an AI receptionist for dental practices across New England. It says it is an automated receptionist.

  • It answers on the number the office already publishes.

  • It asks the questions your front desk would ask.

  • It books the kind of visit you want booked.

  • It texts the office a short summary.

  • A person can step in at any time, and you decide which calls count as urgent.

This page is about the phone at a dental practice. It is not a clinical product, and the receptionist does not give dental advice. Treatment decisions stay with your team. The job of the receptionist is to stop the missed call from becoming a missed patient, including evenings and weekends when the office is closed.

How the setup goes

  1. 01

    We listen to how the desk answers today.

    Which calls should be booked, which should wait, and which should reach a person immediately.

  2. 02

    We set the receptionist up in your voice.

    It uses your questions, your hours, and the wording you approve. Callers are told they are speaking with an automated receptionist.

  3. 03

    It goes live on the number you already use.

    Visits land on the calendar you already run. You get a text after the call, and a person can take over whenever you want.

Plans

Starting price. We tailor it up or down to your needs, and confirm your final price on a free 15-minute call.

Answer

$299 setup$249/mo

Final price quoted after a free 15-minute call.

See details

Answer + Follow-Up

$790 setup$449/mo

Final price quoted after a free 15-minute call.

See details

Full Front Desk

$1,490 setup$699/mo

Final price quoted after a free 15-minute call.

See details

Added features are priced individually for each customer.

On the script

The rest of what the receptionist covers.

  • New-patient calls that ask for a first exam
  • Existing patients who need to move a hygiene visit
  • After-hours tooth pain, with urgent calls passed to a person
  • Questions about office hours, location, and what to bring
  • A text summary of who called, what they needed, and what was booked
  • A script you approve, in the tone of your front desk

Where the calls get lost

The problems owners describe.

An empty dental treatment room with a chair and instrument tray, and no people

The phone and the front desk are the same person.

Check-in, insurance cards, and a ringing line do not take turns. When the desk is with a patient, the call goes to a mailbox. The patient does not know you were busy. They know nobody picked up.

Tooth pain does not wait for Monday morning.

A broken crown on a Saturday is a real call. If it lands in voicemail, the patient looks for an office that answers. You can decide which symptoms should page someone and which ones can take the next opening.

New patients are the easiest calls to lose.

A new patient has no loyalty yet. They called you because you were close, or because someone nearby gave them the name. If the first try fails, the second call is often a different practice.

A cancellation leaves a hygiene chair empty.

Someone cancels a cleaning and the opening sits there until a person has time to work a list. The receptionist can offer the opening to the next patient who is waiting, using the rules you set, instead of leaving it until the next morning huddle.

A sample call

How a scripted call can go.

This is a sample of how a scripted call can go. It is not a recording of a real patient, and it is not a promise about a particular office.

Example call · Main Street DentalScripted example · 0:58
1

ReceptionistThanks for calling Main Street Dental. The office is closed right now, but I can help. Are you a current patient?

CallerYes. A filling broke while I was eating. Can I be seen this week?

2

ReceptionistSorry to hear that. Which tooth is it, and is there any swelling or bleeding?

CallerLower left, I think. No swelling, it's just sensitive.

3

ReceptionistIf swelling starts or the pain gets worse tonight, say urgent and I'll get a message to the on-call person.

4

ReceptionistI have Tuesday at 10:30 or Wednesday at 2. Which works better?

CallerTuesday at 10:30.

ReceptionistYou're booked for Tuesday, October 13 at 10:30. I'll text you a confirmation now.

Urgent rule checked: no swelling

Added to calendar · Tue 10:30 · Exam

5

Text to the office · 7:41 PMAnswered · booked Tue 10:30Existing patient, broken filling, no swelling. Confirmation texted.

Example · fictional business

How a missed call becomes a booking

From a 9:14pm ring to a booked visit, before the caller hangs up.

Your AI receptionist works on the number you already publish. Here's one call, start to finish.

Without an answer Phone rings at 9:14pm Goes to voicemail Caller books the next business
  1. The phone rings

    After hours, on your existing number. No new number for customers to learn.

    Incoming callUnknown caller Closed
  2. It answers in your voice

    Your greeting, your questions, your rules. It says up front that it is an automated receptionist.

    Answering

    "Thanks for calling Main Street Dental. The office is closed right now, but I can help."

  3. It books the visit

    Picks an open slot from your calendar using the visit types and hours you set.

    Your calendarWeek of Oct 12
  4. Everyone gets a text

    The caller gets a confirmation. You get a one-line summary of who called and what was booked.

    To the callerYou're booked at Main Street Dental, Tue Oct 13 at 10:30.

    To you9:14pm · answered · booked Tue 10:30

Example · fictional businessBooks on your calendar. Calendar: Google Calendar or Microsoft Outlook.

A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract.

Works with the tools you already use

  • Google Calendar
  • Microsoft Outlook
  • QuickBooks
  • Square
  • Jobber

Other apps quoted on request.

We connect it to the phone number the practice already publishes and to the calendar the front desk already uses. The tools we set up are Google Calendar, Microsoft Outlook, QuickBooks, Jobber, and Square. Other apps quoted on request. You should not have to change practice software just to answer the phone.

Across New England

Triphammer works with businesses all over New England. This page is for dental practices. The same receptionist can cover a single-doctor office or a practice with a hygienist column and a doctor column, as long as the booking rules are written down.

Questions

Before you book the call.

How much does an AI receptionist for a dental practice cost?

For a dental practice, Answer covers the phones and after-hours calls. Answer + Follow-Up adds review requests and texting. Full Front Desk adds appointment reminders, cancellation and waitlist fill, and new-patient intake. Answer: $299 setup · $249/mo. Answer + Follow-Up: $790 setup · $449/mo. Full Front Desk: $1,490 setup · $699/mo. A one-time setup fee plus a flat monthly plan, month-to-month with no long-term contract. Final price quoted after a free 15-minute call.

How does pricing work?

Every project starts with a one-time setup fee, then a flat monthly plan. Plans are month-to-month with no long-term contract. The amounts shown are the plan prices, and your final price is quoted after a free 15-minute call.

Will callers know they are talking to AI?

Yes. It tells them. Most callers care more that someone answered and that the next step is clear. It follows the script you approve.

What if it gets something wrong?

You can see the calls, and a person can step in at any time. You decide what should be passed to your team right away. We do not claim it never makes a mistake.

Do I keep my phone number?

Yes. The receptionist works with the phone number and calendar you already have. You do not need a new phone system.

Can I pause it in the off-season?

You can pause for up to 6 months and keep your number and settings, then pick up where you left off.

Can it book hygiene and a limited exam differently?

Yes, if you want those visits handled on different rules. You tell us which appointments can be booked automatically and which ones should be left for the front desk.

Will it talk about insurance or treatment?

It can share the office facts you approve, such as which plans you mention on the site. It does not give clinical advice or promise what a visit will cost.

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Book a free 15-minute call

Bring the call you keep missing.

We will tell you whether an AI receptionist fits, and what we would set up first.

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